Isto talked in his presentation about the premises of Information Service 2.0 and referred to an ongoing study on unfound information as a basis for developing future informations services. The takeaway message of the presentation was there is a clear need to focus on a premisory level on that what users can find useful instead of what information service providers have to offer. It is not a question of providing something better or more advanced per se, but rather something different that does not exist or is difficult to find.

Outi reported on her study on professional librarians’ blogs, or biblioblogosphere, in Finland. Professional blogs can function as a channel of communicating very different kinds of information, from various viewpoints and using different strategies of argumentation.

Gunilla presented an ongoing study on scholarly communication and its changes in the era of the social web. She suggested that a traditional cyclical view of scholarly communication is about to change and the social web is affecting multiple stages of the process making it significantly more complex and multifaceted than before.